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> Xeran Knowledgebase
Frequently Asked Questions
Frequently asked questions:
Account Management
Contact Information
Configuring
(1)
Updating account information
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Getting Started
(1)
What is an account profile?
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Refunds
General
(1)
What is your refund policy?
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Terms Of Service
General
(1)
What are Xeran's password requirements?
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Domain Registration and Services
Adding Domains
Configuring
(1)
Pointing a domain registered elsewhere to your Xeran account
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Getting Started
(2)
Registering a domain name
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What is the Automated Domain Renewal Service?
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Custom DNS Record
Getting Started
(1)
What is a DNS Record?
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Domain Redirect
Getting Started
(1)
Using the Domain Pointing Manager
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Managing Domains
Configuring
(2)
Locating and updating the Administrative Contact information for a domain registered elsewhere
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Synchronizing username and password between a domain and an account to have better management options
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Registrar Transfer
Configuring
(4)
Finding your domain's registrar
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Locating and updating the Administrative Contact information for a domain registered elsewhere
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Manually transferring a domain name to Xeran's registrar
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Obtaining an authorization code for registrar transfer
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Getting Started
(1)
Initiating an automatic registrar transfer on a domain registered elsewhere
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Requirements
(1)
Registry requirements for registrar transfer
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Renewal
Configuring
(2)
Domain eligibility for Automated Domain Renewal
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Renewal column codes in DomainCentral
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Getting Started
(1)
What is the Automated Domain Renewal Service?
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E-Mail Services: Standard Mail
AtMail
Configuring
(1)
Checking e-mail over the Web
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E-mail Client
Configuring
(4)
Checking e-mail over the Web
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Configuring ports when your ISP is blocking port 25, to enable sending e-mail using Xeran's SMTP server.
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Setting up Outlook as your E-mail Client to access your mailbox
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Setting up POP/IMAP over SSL to send and receive e-mail securely
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Getting Started
(1)
What are the E-mail Server Names and Ports?
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Tutorial
(1)
Configuring Outlook 2003 as your e-mail client
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Horde Webmail
Configuring
(1)
Checking e-mail over the Web
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SquirrelMail
Configuring
(1)
Checking e-mail over the Web
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E-mail Services: E-mail Management
Mailboxes
Configuring
(2)
Checking e-mail over the Web
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Setting the Address Management options for a mailbox or Forward
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Getting Started
(1)
Creating a mailbox
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E-mail Services: Microsoft Exchange
Outlook
Configuring
(1)
Setting up Outlook 2003 or 2007 to access an Exchange mailbox
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Marketing Services: Site Creation
SiteDelux
Getting Started
(1)
Creating a site with SiteDelux
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WebSite Creator (CM4all)
Configuring
(1)
Editing or deleting sites with WebSite Creator
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Scripting
MySQL
Configuring
(4)
Connecting to the MySQL database remotely
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Downloading/uploading (back up and restore) a MySQL database
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Finding help on MySQL
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MySQL database version
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Getting Started
(1)
What is MySQL?
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Web Site Management
Control Panel
General
(1)
Tutorial:
Control Panel Settings
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FTP
Configuring
(3)
Connecting to your site using FTP
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List of valid filenames for home/index pages
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Using FTP to build your site
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Troubleshooting
(1)
I have uploaded my site, but I still cannot see it. Why?
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FileManager
Configuring
(2)
List of valid filenames for home/index pages
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Uploading files using FileManager
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Troubleshooting
(1)
I have uploaded my site, but I still cannot see it. Why?
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FrontPage
Configuring
(1)
Uploading your site using FrontPage
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Statistics
Configuring
(1)
Checking site traffic or statistics
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Getting Started
(1)
What do the usage/visitor statistics track and report?
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